Check out Our References! Nothing sells Rocky Mountain Multimedia better than our past clients' viewpoints! Duplicated below are a series of reference letters for your convenience. We couldn't have written these letters better ourselves! Scroll down or select from the following list of letters: Web Kiosk Commander Reviews (separate web page) A series of letters regarding the Web Kiosk Commander software "Kiosk-in-a-Box" Reviews (separate web page) A series of letters regarding Kiosk-in-a-Box Interactive CBT / WBT Development RMM spearheads a CBT / WBT application for CyberCash Corporation Environmental Testing CBT Application Environmental Testing CBT on CD for OHM Remediation Services Custom Internet Kiosk Kudos Colorado School of Mines Internet kiosk review The Bank Secrecy Act CBT Application RMM spearheads CBT for Bankers Training and Consulting Company Interactive Promotion Review Loronix Information Systems loves their laptop demo A Kiosk Review and Evaluation Read how Summit Research Associates ranked our tourism kiosks

Interactive CBT / WBT Development From: Nancy Jane Leonard - Manager of CyberCash Corporate Training Re: Interactive CBT Development for the CyberCash CashRegister February 10, 1997 To Whom it may Concern: CyberCash has just begun a tremendous project to provide web based training to its Technology and Development Partners worldwide. The first phase of this project was to create a HUGE technical training module for the CyberCash Merchant CashRegister software which allows Internet merchants to offer three secure payment types on the WWW. The CyberCash Computer Based Training (CBT) project has five main goals: To virtually eliminate live presentations by allowing customers access to a self directed training tool. As we have grown larger and increased our number of premier partners like Netscape, Microsoft, Lotus and Oracle, we have created an immediate demand for service and software training. To minimize costs of information distribution, to avoid CD ROM generation and costly printed materials. Our average technical document is in excess of 100 pages! To deliver quality information to our partners and end users with the ability to easily update information as new software is released and new services are unveiled. To improve service quality through better educated partners and customers. We have targeted reducing CyberCash Customer Support phone calls and email requests to keep our support expenses at a minimum and our customer satisfaction at its maximum. And, to create a high quality training program that could be used as a source of revenue. Needless to say this project is no small task. The key to accelerating our program was to find both the right tool and the right developer to build the first technical module. This module is based upon more than 200 pages of technical documentation. During the search for the optimum solution, CyberCash found Dave Heyliger and Rocky Mountain Multimedia. After reviewing our challenge over the phone, Dave quickly suggested how we could "easily" accomplish our goals and more! Other multimedia vendors could not come close to his level of comprehension, service and commitment to our project. After three weeks of comparing costs and multiple other vendor options, it was evident that RMM offered the finest solution. Less than three months later, Dave had delivered our first Computer Based Training Module developed using Asymetrix ToolBook II Intructor. This module is over 600 pages complete with Live Demonstration and Web Navigation; Glossary of Terms and Help; Pop-up and drop down boxes for additional information; animated mascots and sounds; quizzes to test comprehension and superior graphics that easily export to a web environment. The CyberCash Cash Register CBT module was delivered in its first classroom setting in less than 90 days from our initial inquiring call to RMM. It was confirmed in our first training session that CBT would replace stand up training within a year as we further develop the additional companion modules to encompass the remaining critical content. We are able to eliminate costly classroom training thanks to professional consultation and intuitive collaboration with Dave Heyliger. His expertise and guidance in the early developmental stages of this program will save us thousands of training dollars in the future. The key to our success has clearly been more than just his technical expertise. The true difference is that Dave was loyal to the project and its ongoing success. He made sure that we had a tool that we could use for the future to develop and maintain the CBT beyond the first module. More importantly, he intelligently made decisions and recommendations throughout the build process that prevented future problems while incorporating innovations. Although his work speaks volumes about his talent, if you are considering RMM for your next project or if Dave has simply astounded you from the start and you want to make sure you are making the right choice, look elsewhere, we did. And, you will probably discover what we did too. It is impossible to find another multimedia group that will give you the same level of commitment, desire, expertise and quality personal service that you will receive from Dave Heyliger and Rocky Mountain Multimedia. He truly delivers one of a kind results. We are very satisfied customers and recommend him highly for any multimedia project you consider. Should you have any additional questions, please feel free to contact me directly. Sincerely, Nancy Jane Leonard Manager of Corporate Training CyberCash, Inc. 2100 Reston Parkway Reston, VA 20191 (703) 715-5747 nleonard@cybercash.com

Environmental Testing CBT Application From: Phyllis Reynolds - Manager of Training, OHM Remediation Services Corp. Re: CBT Development for Environmental Testing Proceedures August 13, 1997 Letter of reference for Dave Heyliger of Rocky Mountain Multimedia Recently, Rocky Mountain Multimedia completed the development of an extensive Computer Based Training (CBT) program for OHM. Although this effort took over 7 months to complete, the final product exceeded all our expectations. The length of time to complete this project was partially due to a "learning curve" requirement of the OHM team, and partially due to the continuing changes of scope and design requested for the final product. Without Dave’s ability to be very flexible, creative, imaginative, and patient with our team as we learned about the "do’s and don’ts" when using self study instruction tools, this project could have been an expensive disaster. Instead, OHM has received a significant tool which is better than anything envisioned at the beginning of this project. The care and quality which Rocky Mountain Multimedia put into this CBT has been noticed and appreciated by those who have viewed the product. I highly recommend that you consider Dave Heyliger for your next computer design project. You will find his input valuable and the final product meeting and exceeding your high standards of design and quality. I look forward to working with Rocky Mountain Multimedia in the future. Sincerely yours, Phyllis T. Reynolds Manager of Training Systems OHM Remediation Services Corp. 16406 U.S. Route 224 East Findlay, OH 45840

Web Kiosk Kudos From: George Funkey - Director of Information Services, Colorado School of Mines Re: Web Kiosk Implementation for Online Information Access March 3rd, 1996 To Whom it may Concern: Colorado School of Mines has just completed a project to provide its students with on-line access to their own personal student data via an on-line student information kiosk. The kiosk functions as a central information point in our new Ben Parker Student Center and also provides access to campus and area maps, a campus directory, direct telephone connection to campus departments, etc. All of the data (including personal student data, public maps, etc.) is provided via the world wide web. The touch-screen kiosk presents the WWW data and manages the interaction with the user via programs and graphics written by Dave Heyliger of Rocky Mountain Multimedia. This project began in October, 1995 with a deadline of March 1, 1996. As our deadline grew closer, I searched the Internet news groups to find someone to write or contribute to the kiosk graphics and interface program. RMM responded to my posts and suggested I look at their samples on their web site. I was very positively impressed with RMM's work and immediately set up a meeting with Dave Heyliger. Based on some initial discussions, we contracted with Dave in January for kiosk graphics and software to be delivered by February 29. I worked closely with Dave via the Internet to design and fine tune our kiosk. Dave has done an excellent job and delivered an excellent product under a very aggressive schedule. During our work together, my initial positive impression of Dave and his company has been confirmed and reinforced time and time again. He has delivered more than we ever thought we would need. Throughout the project, Dave always went at least one extra step (many times more) to provide us with a high quality product and actually delivered much more than we originally contracted for. In the last few days before our deadline, Dave worked tirelessly to insure our success and showed the type of loyalty to our project that one rarely finds in an outside contractor. Dave Heyliger is able to both write excellent, disciplined computer software and to design and present aesthetically interesting and pleasing graphics. The method used in our kiosk to manage user and WWW communications is complicated but Dave's programming is structured, solid, and maintainable. The graphics displayed on the kiosk were fully customized for Colorado School of Mines and typically evoke responses such as "cool", "beautiful", "great -who did that?", etc. His work is superb and we are very pleased with the result. Based on our work with Dave Heyliger and RMM, I have no hesitation to recommend him for any multimedia project. We will certainly work with him again as future projects allow and require. Should you have any questions, please do not hesitate to call me. Sincerely, George Funkey, Director Information Services Colorado School of Mines gfunkey@mines.edu

The Bank Secrecy Act CBT Application From: Bankers Training and Consulting Company Re: CBT Development and Interface Design May 16, 1996 To Whom It May Concern With over twenty CDROM and Windows based CBT titles planned for or in production, it was unacceptable from a cost and maintenance stand to reinvent the wheel each time a new title was created. In addition to this, we needed: Each title to have a unique professional look A few unique features in each title To have the software designed and written by a professional software engineer To have a graphics and layout that did not look like they were done by an engineer. After searching the Internet we found exactly what we were looking for with Dave Heyliger of Rocky Mountain Multimedia. Dave understood OUR NEEDS to convert existing text, video and graphics into an appealing interface that could be re-used and modified for future titles. As a result of contracting with RMM, we were very satisfied with the finished product from all aspects, and I highly recommend his services. Sincerely, Tom Keel Director of Computer-based Training Westcott Communications Inc.

Interactive Promotion Review From: Loronix Information Systems Re: Loronix Interactive Product Promotion Project July 12, 1995 To Whom It May Concern, It is with utmost confidence that I may recommend Dave Heyliger and Rocky Mountain Multimedia to be absolutely competent in the production of interactive multimedia promotions. When asked to produce an in-depth and powerful demonstration for one of the company's products, under a demanding timeline, RMM held their ground and produced a quality product. Loronix Information Systems, Inc. develops, sells and markets a family of Video Imaging software. Our mission was to create a interactive multimedia demonstration for one of our lead products. After contacting numerous vendors and viewing their products, we contracted Mr. Heyliger and Rocky Mountain Multimedia. We made the right choice. Dave Heyliger utilized a vast understanding of the computer industry to access our needs in a product demonstration. After supplying RMM with consumer level information on the product, we viewed and began initial edits on a rough cut in less than five days. All information was conveniently communicated via on-line services which allowed efficient production in an expeditious manner. The product was completed and approved ahead of schedule. The final product supplied to Loronix Information Systems, Inc. is of excellent quality. Of all the previously viewed material from other vendors, our end product is leaps and bounds above the competition. This demonstration will serve as a valuable sales tool as it is simplistic and concise, yet on the cutting edge of our market. We are in the process of assigning Mr. Heyliger and Rocky Mountain Multimedia to another in a long line of projects. Thus, it is with great satisfaction that we recommend Rocky Mountain Multimedia. We are looking forward to working with Rocky Mountain Multimedia on future projects. Thank You. Sincerely, Loronix Information Systems, Inc. Keven G. Ellison Marketing Manager. kevene@loronix.com

A Kiosk Review and Evaluation From: Summit Research Associates, Inc. Re: "Colorado Kiosk" review & evaluation Feburary 5, 1995 Dear Dave: As president of a company that is in the business of technology assessment, I have been personally visiting and evaluating kiosks for quite some time. I was most pleasantly surprised to find your kiosk at the Village Inn restaurant in Glenwood Springs where we went to eat breakfast before skiing at Aspen. The kiosk was extremely well-located - one of the most important factors in the success of such a project; patrons could not miss it when they came into the restaurant. The attract loops/advertising were good and of enough variety to keep one's interest. The kiosk content was a good mix of public and private-sector information. The software ran very quickly and the touch screen very responsive - another "must" in the kiosk business. One of the most useful features was the ability to obtain up-to-the-minute road conditions by simply picking up the attached telephone handset. In snowy Colorado, where conditions can change at a moment's notice, this was most appreciated! Thanks for providing me with usage statistics - they are very impressive. I think you are off to a fine start and I look forward to keeping in touch so you can bring me up to date on new applications and locations. I hope to see you at the "Service to the Citizen" conference in Denver later this month. I look forward to hearing from you soon. Sincerely, Frances D. Mendelsohn President, Summit Research Associates 7728 Warbler Lane, Rockville MD 20855 (301) 670-0980

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